Frequently Asked Questions

Why did you start Deep Blue Straws:

It was an easy decision really. We were both sick and tired of the sheer volume of plastic straws that we encountered in our day to day lives and were determined to make a change, however big or small. As many of our colleagues and friends will vouch, being an 'eco-warrior' is deeply rooted in both of us, so when Tom suggested 'Deep Blue Straws' it was a no brainer.

Why the turtle?:

Like anyone who has seen the awful video of the turtle with a plastic straw stuck up its nose, we were hugely shocked and saddened, and this drove our commitment to making a difference. From there the turtle logo just made sense. 

But paper straws just go soggy, right?:

If you want a straw that is going to take up to 200 years to decompose then you're in the wrong place! Our paper straws are built to last, using high quality FDA and FSC approved materials that have been extensively lab-tested to ensure they don't go soggy mid way though your drink. And the best part, they will begin to breakdown within a matter of days, even if they do manage to find their way into our oceans. Still want something more durable? Our metal and bamboo straws could be just what you need.

What about Polyactic Acid (PLA) Straws: 

Polylactic acid or polylactide (PLA) is a biodegradable, thermoplastic, aliphatic polyester derived from renewable resources, such as corn starch. Whilst this is a fantastic environmentally friendly development, unfortunately most PLA plastic will not break down into natural elements in traditional recycling facilities and certainly not if it manages to find its way into the ocean. Instead, these products need to be sent to a commercial composting facility for processing, which at present are limited.

What do you offer?: 

We wanted to ensure that we could offer both quality and choice from the start so we are delighted to offer paper, metal and bamboo straws. If you have a specific request please don't hesitate to let us know and we will do our absolute best to accommodate. 

What about safety: 

Our straws are chemical-free and are our paper straws are printed using FDA food-grade approved ink. They are completely safe for everyone to use and are 100% environmentally friendly. 


All of our straws have been found to have no allergens - but please contact us if you have any questions.

What can I do?: 

It might sound counter-intuitive, but we really want everyone to stop using straws! Where that's not possible we actively encourage our customers and partner venues to embrace alternative, environmentally friendly options; be that paper, metal or bamboo.

Shipping and returns:

We want our straws to reach the furthest corners of the globe! As such we offer global delivery; with Tom in London and Jonny in Hong Kong we will make sure that wherever you are you have your environmentally friendly straws as soon as possible. If for any reason you are unhappy, let us know and we will fix it! You will also be pleased to know that all products are delivered in 100% biodegradable shipping bags! Please see our Delivery and Returns page for full details.